Role: Junior IT System Administrator
Location: Portland, OR - 100% onsite
Position Type: Contract to Hire
Position Overview
A Junior IT System Administrator plays a vital role in supporting the smooth operation of an organization's IT infrastructure. This position involves managing hardware, software, networks, and other components essential to the IT environment, while assisting senior IT staff in maintaining system efficiency.
Key Responsibilities
System Installation and Configuration
- Assist in the installation and configuration of operating systems, software, and hardware.
- Set up and manage user accounts, permissions, and security settings.
System Monitoring and Maintenance
- Monitor system performance and proactively troubleshoot issues.
- Perform routine maintenance, including updates, patches, and backups.
- Ensure the reliability and availability of servers, networks, and other IT infrastructure.
User Support
- Provide technical support to end-users for hardware and software issues.
- Assist in resolving helpdesk tickets and service requests.
- Train users on basic system operations and best practices.
Network Administration
- Support the configuration and maintenance of network equipment, including routers, switches, and firewalls.
- Troubleshoot network connectivity issues and maintain a secure, efficient network.
Security Management
- Implement and enforce security policies and procedures.
- Monitor and respond to security incidents and vulnerabilities.
- Collaborate with senior administrators to strengthen security measures.
Documentation
- Maintain accurate and up-to-date documentation on system configurations, procedures, and troubleshooting.
- Contribute to IT policy and procedure development.
Collaboration
- Work collaboratively with IT team members and other departments to resolve cross-functional issues.
- Assist in planning and implementing IT projects.
Qualifications
- Relevant experience in a related field.
- Excellent customer service skills and professional demeanor.
- Two or more years of experience in a systems administration role.
- Familiarity with operating systems (e.g., Windows, Linux).
- Knowledge of network protocols and services.
- Understanding of system administration tools and practices.
- Strong problem-solving and communication skills.
- Ability to work independently and collaboratively.
Desired Skills
- Certifications in relevant technologies (e.g., CompTIA A+, Microsoft Certified: Windows Server, VMware, Citrix).
- Experience with virtualization technologies.
- Knowledge of scripting languages (e.g., PowerShell, Bash).
- Familiarity with cloud platforms.
- Basic skills in Active Directory administration.
Upon Hire Benefits
- Comprehensive health, dental, and prescription benefits.
- Company-paid life insurance and disability.
- Flexible spending plans.
- Employee assistance program.
- 401K retirement savings plan.
- Paid holidays, vacation, and sick leave.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
